Reference

Legal Framework for Your Account

We run 95ok as a mobile-first platform for Bangladesh users where local law permits. Access depends entirely on your jurisdiction and eligible regions—we do not operate where online casino services are prohibited.

Region-dependent accessAccount terms applybKash, Nagad, Rocket paymentsContact paths belowAdult users only
95ok Legal Framework for Your Account
DATA & SECURITY

How We Handle Your Information

We collect your mobile number, payment details and device identifiers when you register and deposit. This data supports account verification, fraud prevention and withdrawal processing. We encrypt sensitive fields, store records according to our retention schedule, and share information only where required by payment providers or legal process.

Account Data

Your mobile number, bKash or Nagad account name, and device fingerprint are recorded at registration. We use this information to verify your identity when you request a withdrawal and to detect duplicate or restricted accounts.

Payment Records

Deposit and withdrawal transactions are logged with timestamps, amounts and payment-rail identifiers. We retain these records to reconcile balances, resolve disputes and comply with financial-record-keeping obligations in our operating jurisdiction.

Cookies & Tracking

We use session cookies to keep you logged in, analytics cookies to measure page-load speed and traffic sources, and device fingerprints to flag suspicious login patterns. You can disable non-essential cookies in your browser, but account features may not work correctly.

Data Requests

To request a copy of your account data, ask us to correct an error, or close your account and delete your records, email our compliance team with your registered mobile number. We process requests within a reasonable timeframe once identity is confirmed.

POLICY CONTACT

How to Reach Us on Legal Questions

If you need clarification on eligibility, account closure, data requests or payment disputes, contact us through the channels below. We respond to legal and compliance queries in the order received.

Email Support Send legal questions, account-closure requests or data-access inquiries to our compliance inbox. Include your registered mobile number and a brief description of your query so we can route it correctly.
Live Chat Our chat team can explain account terms, payment conditions and eligibility criteria in real time. For formal requests—account deletion, data export—follow up by email to create a written record.
Help Center Read our published terms, deposit and withdrawal policies, and responsible-use guidelines in the Help section. Articles cover bKash verification steps, wallet limits and document requirements for large withdrawals.

Common Questions About Eligibility and Terms

Access depends on your local law and eligible regions. We do not verify the legality of online casino services in every district. You are responsible for confirming that your use complies with local regulations before registering or depositing.

We reserve the right to suspend or close your account and forfeit any balance if we determine you registered from a restricted jurisdiction or provided false documentation during withdrawal verification.

Email our compliance team with your registered mobile number and state whether you want a data export or account closure. We confirm your identity and process the request within a reasonable timeframe.

Common reasons include incomplete verification documents, mismatched account names between your 95ok profile and your bKash or Nagad wallet, or detection of access from a restricted region. Contact support for specifics.

Payment providers may decline transactions for their own compliance reasons. If a deposit or withdrawal is blocked by the payment rail, we cannot override that decision. Choose an alternative method or contact the provider directly.

We share transaction details with bKash, Nagad, Rocket and bank partners to process payments. We may also disclose account information if required by legal process in our operating jurisdiction. We do not sell your data to marketers.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.